General
Do you accept returns?
Please see our Return Policy page for full details on returns and exchanges.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Check our Shipping Policy for more information.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Do you sell or share your 3D files?
No, we don’t offer our files for download. Each make it ryl design is created, printed, and finished by us — made with love and a lot testing! 💛
We put a ton of time into bringing our ideas to life, and we want each piece you receive to feel special and one-of-a-kind. So while we don’t share the files, we’re always happy to create new color or style variations if you have something in mind.
How to assemble the yarn spinner?
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How to Assemble Your Yarn Spinner
(Don’t worry — most of the parts come pre-assembled when it gets to you!)
1. Attach the bearing mount to the base. Line up the bearing mount with the opening on the base and press it firmly into place.
2. Connect the rod to the bearing base. Screw the rod into the bearing base until it feels snug and secure.
3. Insert the rod into the spinner top. Slide the rod into the bottom opening of the spinner top. It should fit smoothly.
4. Place the spinner onto the bearing mount. Set the entire spinner top + rod assembly onto the bearing mount so it sits balanced and spins freely.
I have other questions. How can I reach you?
If you have a question that’s not listed here, head over to our Contact Us page and send us a quick note